Contact information

Jayquana Collections Contact Information

Last updated: June 21, 2026

Jayquana Collections is an online print-on-demand store. For customer support, order questions, product concerns, shipping updates, or general inquiries, please contact us by email or through the Contact Us form on our website.

Email: contact@jayquana.com

For the fastest assistance, please include your full name, order number, email used at checkout, and a clear description of your question or concern.

Shipping, Fulfillment, and Delivery Support

Jayquana Collections works with third-party fulfillment providers, production partners, and shipping carriers to process and deliver customer orders. Because production and delivery are handled through these partners, some shipping updates, delays, lost packages, damaged items, or delivery issues may require review with the appropriate fulfillment provider or shipping carrier.

Jayquana Collections does not directly operate the shipping carrier or delivery department. However, if there is an issue with your order, please contact us first so we can review the order information and assist with the next steps.

Damaged, Defective, or Incorrect Items

If your item arrives damaged, defective, misprinted, or incorrect, please contact us at contact@jayquana.com with your order number and clear photos of the item and packaging.

Response Time

We do our best to respond to customer inquiries as soon as possible. Response times may vary during weekends, holidays, high order volume, or when we are waiting for information from a fulfillment or shipping partner.

For all customer support, please email:

contact@jayquana.com