Terms of service

Jayquana Collections Terms of Service

Last updated: June 21, 2026

Welcome to Jayquana Collections. By visiting our website, browsing our products, placing an order, or using any part of our online store, you agree to these Terms of Service. Please read them carefully before using our website.

Jayquana Collections is an online store powered by Shopify. We offer fashion, accessories, and related merchandise through a print-on-demand business model. This means many items are made after an order is placed and may be fulfilled by third-party production and shipping partners.

By using our website, you confirm that you are at least the age of majority in your location or that you have permission from a parent or legal guardian to use this site.

Products and Orders

We make every effort to display our products, colors, descriptions, sizing, and images as accurately as possible. However, product colors may appear slightly different depending on your device screen, lighting, or display settings.

Because our products may be made after purchase, customers are responsible for reviewing product details, size charts, color options, shipping information, and order details before completing checkout.

We reserve the right to refuse, cancel, or limit any order if we believe the order contains incorrect information, suspected fraud, payment issues, inventory problems, pricing errors, or any activity that violates these Terms.

Pricing and Payments

All prices are listed in U.S. dollars unless otherwise stated. Prices, promotions, product availability, and shipping rates may change at any time without notice.

Payment must be completed at checkout before an order is processed. We may use Shopify Payments, PayPal, and other approved payment providers to securely process transactions.

Shipping and Fulfillment

Jayquana Collections works with fulfillment and shipping partners to produce and deliver customer orders. Shipping times may vary based on product type, production time, destination, carrier delays, holidays, weather, customs processing, or other circumstances outside of our control.

Customers are responsible for providing accurate shipping information at checkout. Jayquana Collections is not responsible for delays or delivery issues caused by incorrect or incomplete addresses provided by the customer.

International customers may be responsible for customs fees, duties, taxes, or import charges required by their country.

Returns and Refunds

Please review our Return and Refund Policy before placing an order. Since many items are print-on-demand and made specifically after purchase, we do not accept returns, refunds, or exchanges for buyer’s remorse, incorrect size selection, color preference, or change of mind.

If an item arrives damaged, defective, misprinted, or incorrect, please contact us at contact@jayquana.com with your order number and clear photos so we can review the issue.

Intellectual Property

All logos, graphics, designs, images, product concepts, branding, text, and content displayed on Jayquana Collections are owned by or licensed to Jayquana Collections unless otherwise stated. You may not copy, reproduce, sell, modify, distribute, or use our brand materials without written permission.

Prohibited Uses

You may not use our website or products for unlawful purposes, fraud, harassment, abuse, spam, hacking, uploading harmful code, violating intellectual property rights, or interfering with the security or operation of the website.

Third-Party Services

Our store may use third-party services such as Shopify, payment processors, fulfillment partners, shipping carriers, analytics tools, and marketing platforms. These third parties may have their own terms, privacy practices, and policies. Jayquana Collections is not responsible for third-party websites or services that we do not control.

Limitation of Liability

Jayquana Collections is not responsible for indirect, incidental, special, or consequential damages related to the use of our website, products, services, or delays caused by third-party providers, shipping carriers, technology issues, or circumstances outside of our control.

Changes to These Terms

We may update these Terms of Service from time to time to reflect changes in our business, services, technology, or legal requirements. Any updates will be posted on this page with a revised “Last updated” date.

Contact Us

If you have questions about these Terms of Service, your order, or our store policies, please contact us at:

Email: contact@jayquana.com

You may also contact us through the Contact Us form on our website.