Privacy policy

Jayquana Collections Privacy Policy

Last updated: June 21, 2026

Jayquana Collections values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and protect information when you visit our website, place an order, contact us, or use any of our online services.

Jayquana Collections is powered by Shopify, which helps us operate our online store, process orders, accept payments, manage checkout, and provide a secure shopping experience.

Information We Collect

When you visit or shop with Jayquana Collections, we may collect information such as your name, email address, phone number, billing address, shipping address, payment details, order history, account information, customer support messages, device information, browser information, IP address, and website activity.

We collect this information directly from you when you place an order, create an account, contact us, sign up for updates, or interact with our website. Some information may also be collected automatically through cookies and similar technologies.

How We Use Your Information

We use your personal information to process orders, accept payments, arrange shipping, provide customer support, send order updates, improve the website, prevent fraud, protect the security of our store, personalize your shopping experience, and communicate with you about products, promotions, or important store updates.

Sharing Your Information

We may share your information with trusted service providers that help us operate our store, including Shopify, payment processors, shipping and fulfillment partners, email service providers, analytics providers, fraud prevention tools, and other business services needed to complete your order or improve our services.

We may also share information when required by law, to protect our rights, to prevent fraud, or to respond to legal requests.

Relationship With Shopify

Our store is hosted by Shopify. Shopify may collect and process personal information as part of providing services to Jayquana Collections and to customers who use our website. Shopify may also use certain data to improve its services, provide security, and support checkout and payment features.

You can learn more about Shopify’s privacy practices by visiting Shopify’s Privacy Policy.

Cookies and Tracking

Our website may use cookies and similar technologies to help the site function properly, remember your preferences, analyze traffic, improve performance, support checkout, and provide relevant marketing. You may be able to manage or disable cookies through your browser settings, but some features of the website may not work properly without them.

Marketing Communications

If you sign up for emails or promotional updates, we may send you marketing messages about Jayquana Collections products, launches, offers, or brand updates. You may unsubscribe at any time by using the unsubscribe link in our emails or by contacting us directly.

Data Security and Retention

We take reasonable steps to protect your personal information. However, no online system is completely secure. We keep personal information only as long as necessary to provide our services, complete transactions, comply with legal obligations, resolve disputes, prevent fraud, and maintain business records.

Your Privacy Rights

Depending on where you live, you may have rights to access, correct, delete, or receive a copy of certain personal information we maintain about you. You may also have the right to opt out of certain marketing or targeted advertising activities.

To make a privacy request, contact us at contact@jayquana.com. We may need to verify your identity before completing your request.

Children’s Privacy

Jayquana Collections does not knowingly collect personal information from children under the age of majority in their location. If you believe a child has provided personal information to us, please contact us so we can review and delete the information if required.

International Customers

If you access our website from outside the United States, your information may be transferred, stored, or processed in the United States or other countries where Shopify, our fulfillment partners, or service providers operate.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our business, legal requirements, technology, or store practices. Any updates will be posted on this page with a revised “Last updated” date.

Contact Us

If you have questions about this Privacy Policy, your personal information, or your privacy rights, please contact us at:

Email: contact@jayquana.com

For customer support, order questions, or general inquiries, you may also use the Contact Us form on our website.